Return Policy

The Company disclaims all liability and confirms that it will not, under all conditions, entertain any appeal for a return of any request made on.

Change of Course

JYESTA allows you to change your course to an alternative course only once using the following guidelines:

  • JYESTA is notified in writing at least 1 week before the commencement of the original course.
  • The alternative course has seats available and will be finished within 1 month of the original course finish date.
  • If switching to a course of a higher value, students are required to pay the amount difference.
  • If switching to a course of a lower value, JYESTA is not liable to pay the amount difference. A processing fee of Rs. 500/- needs to be paid within 3 days after JYESTA accepts the change of course request, failing which the course change request will be cancelled and no further request will be entertained.
  • Course change is allowed only once during the program.

Process for Change of Course

  • Contact JYESTA at support@jyesta.com with your course change request.
  • Once approved, fill up the “Course Change Form” and submit it within 3 business days.
  • Pay the processing fees + difference in course costs (if applicable) and submit the receipt to support@jyesta.com.
  • In 5-7 business days, you will get a confirmation for the course change request.

Reschedule

Rescheduling by JYESTA CORPORATE ENTITY Private Limited is governed by the following guidelines:

  • If a course doesn’t begin within 30 business days of the published commencement date, a student is entitled to either a full refund or can choose to join a different batch/course.
  • JYESTA will make all possible efforts to conduct a course. However, in the event of a course being rescheduled due to unforeseen delays on our end, JYESTA is only responsible for the cost of the course. Any travel, logistics, or personal expenses incurred due to this program won’t be refunded.

Rescheduling requests by the customer are governed by the following guidelines:

  • The reschedule request has to be made at least 10 business days before the commencement of the course.
  • The rescheduled date should be within 90 days of the initial commencement date.
  • Rescheduling will not allow the customer to change their course.
  • The reschedule is subject to availability of seats.
  • A rescheduling fee of Rs. 500/- must be paid within 5 business days from the date of approval.

Process for Rescheduling of Course

  • Contact JYESTA at support@jyesta.com with your course rescheduling request.
  • Once approved, fill up the “Reschedule Course Form” and submit it within 3 business days.
  • Pay the processing fees + difference in course costs (if applicable) and submit the receipt to support@jyesta.com.
  • In 5-7 business days, you will get a confirmation for the course reschedule request.
  • If the rescheduled course is of a higher value, students are required to pay the amount difference.
  • If switching to a course of a lower value, JYESTA is not liable to pay the amount difference.

Cancellation

JYESTA reserves the right to cancel any session or change the location of the session for reasons such as instructor unavailability, insufficient participants, or force majeure events such as earthquakes, fire, flood, riots, curfew, bandh, protest, strike, civil unrest, etc.

Questions

If you have any questions concerning our return policy, please contact us at support@jyesta.com.